RECYCLE IT – RECOGNISED AS ‘AGE FRIENDLY’
Recycle IT were delighted to be awarded an Age Friendly Business Charter in recognition of efforts to support older people in communities all over Dublin with electrical recycling collection and drop off services. Recycle IT are proud of the team’s work in achieving recognition and in also getting shortlisted for an Age Friendly Ireland Business Award.
Recycle IT, a social enterprise is honored to be the first Dublin based Community Electrical Recycler to be recognised in this way. The team views the programme as an opportunity to learn more and offer an ever improving service to older people and all customers.
Una Lavelle, Recycle General Manager, said:
“We want to ensure our services meet the needs of everyone including older people. By signing the Age Friendly Business Charter, we are showing our commitment to providing services that are customer focused and accessible”.
Elaine McGauran Age Friendly Ireland said:
“We are delighted to announce Recycle IT has been designated as ‘age friendly’ by Age Friendly Ireland. The Age Friendly Business Programme is a nationwide initiative with the aim of facilitating local businesses tap into an existing and growing market segment that accounts for 50% of consumer spending, the older customer. The programme seeks to recognise the efforts and improvements made by local businesses to provide more age friendly services”.
In initially working to implement an Age Friendly Charter, Recycle IT addressed three main areas
- Customer Care – two staff members agreed to become champions to ensure older people experience a friendly and helpful service which address individual needs.
- Communication – information on our services is straightforward and our team can be contacted easily.
- Accessibility and signage – clear building and van signage and appropriate size text used on our website.
As a result of taking part in the programme, real service enhancements have been made and welcomed by members of the communities we service. These include a dedicated collection team telephone number, clearly recognisable collection vehicles, staff identity badges and building signage. Further enhancements are planned.
The Age Friendly Achievement Award Ceremony happened on Tuesday 24th May 2016 in Fitzpatrick’s Killiney Castle Hotel, Dublin with the Recycle IT team receiving recognition on the night for their efforts in supporting older people in communities across Dublin with recycling services which address individual needs.
About Recycle IT
Recycle IT is the only Community Electronic Recycling Social Enterprise in Dublin providing a neighbourhood collection and drop off service for all types of waste electrical and electronic equipment (WEEE).
During 2015 Recycle IT offered collection services to 100,000 homes and businesses across Dublin and surrounding areas collecting a range of WEEE including over 7000 monitors and TV’s. Our services are provided in partnership with WEEE Ireland and with the cooperation of South Dublin County Council. We are authorized by the National Waste Collection Permit Office and South Dublin County Council.